Common & Frequently Asked Questions | Juzo

Common & Frequently Asked Questions

Garment Care Questions

It’s perfectly safe to use lotions and creams with a Juzo brand compression garments because all Juzo garments are Latex Free. This is especially important for people with lymphedema since daily skin care and moisturizer is so important. Lotions and ointments breakdown garments made out of natural rubber.
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Without daily machine laundering, your garment is more likely to stretch out, over time. Other brands can only be hand washed and hand dried. Because of Juzo’s garment features, all Juzo garments can be machine-washed and machine- dried on a low-heat setting.

Latex Free- Juzo only uses Lycra® compression fibers. Lycra® does not breakdown from heat and is the highest quality synthetic compression fiber.

FiberSoft™ - Our Lycra® compression fibers are covered. This protects the garment and increases garment durability.

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It is recommended to use a mild laundry detergent without bleach or softeners.
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If the run is not severe, you can attempt to “mend” it with a needle and thread to keep the run from worsening.
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Wearing socks over the compression stocking is not necessary, but a personal preference. However, if wearing the compression stocking without shoes, socks will help avoid damage to the garment.
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Woolite is OK to use but is not necessary. Any laundry detergent that does not contain bleach or fabric softeners should be OK to use.
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Some people use a sweater razor to remove the pills. If it damages the garment the manufacturer warranty is voided. Be sure the garment is being laundered in a lingerie bag or a pillowcase. It is the friction of the sleeve against other fabrics that causes the pilling.
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Yes, dying your Juzo compression stockings might possibly damage the compression thread and change the amount of compression in your garment.

We would recommend trying our fashion colors and print options in our Juzo Signature line.

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Juzo concentrated wash is a more condensed concentrated formula and gives you more active ingredients per dose in a smaller package. Its recommend to use 1 oz. for regular washing machine and .5 oz. for high efficiency washing machine.
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Pour a small amount of the detergent in a sink of warm water, wash garments out. Rinse well. Roll in towel to get most of the water out, either machine dry on low heat or hang to dry.
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Yes.
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Compression garments stretch a little when worn. They go back to the original size and shape when washed/dryed, this is normal.
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Wrap Care and Maintenance:

  • Remove all half circle hoof fasteners from the straps.
  • Machine wash on warm.
  • A garment bag is strongly recommended.
  • Tumble dry on low.
  • DO NOT USE: bleach, chlorine, fabric softeners, or other laundry additives.
  • Store garments in a dry place at room temperature.

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Wearing My Garment

The quick answer is no, elastic garments are not normally worn at night while sleeping because they might bunch up and cause a tourniquet. However, you should consult your physician and follow their recommendations.
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In general, graduated compression stockings should only be worn during the day while you are upright and mobile, and should be taken off and washed at night. Consult your primary care provider for specific instructions. If you need to wear your garment every day, you may want to consider purchasing a second pair so you will always have one pair to wear while the other is being washed.

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Many doctors recommend wearing compression stockings for long flights to help with circulation, please consult with your doctor to see what they recommend for you.
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The Juzo Slippie Gator is an excellent way to remove the stockings.
https://www.youtube.com/watch?v=a3Pq4ssQD8U
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Swimming in salt water or fresh water will not hurt the garment, however, chlorine will damage the compression in the garment.
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Today’s compression stockings are very fashionable – most of them look just like regular hosiery or dress socks. No one will know the difference! We offer garments in various styles and colors.
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Compression stockings compliment your legs naturally and beautifully. In fact, our Exclusive FiberSoft™ technology adds softness and comfort, leaving your legs feeling energized all day long!
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Juzo does not sell a metal sock donner, but we have great products to help put on and take off your compression garments. You can watch videos on how they work but clicking on the links below.

https://www.youtube.com/watch?v=H5Xlsjj1zKQ
https://www.youtube.com/watch?v=to4BKI9CyEg
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Compression stockings sometimes roll if they are too tight, have fitter confirm sizing.
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Juzo Silver Garments should be removed prior to MRI Scans & Cardiac Defibrillations.
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It does not matter, if the glove is worn on top it is easier to get on and off to wash your hands.
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Yes, we do have a night time sleeve which can be found in Products > Lymphedema Aids

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You should be able to wear it with a shoe, as long as the shoe is not too tight.

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General Questions

With normal daily wear and care, we recommend replacing your garment every six months. Should your garment show signs of excessive wear or fit looser or tighter than when you originally purchased it, we recommend consulting with your fitter about being re-measured or replacing your garment sooner
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We do not sell directly to the consumer, however, there are a number of on-line dealers that carry our products. For a list of available on-line dealers please contact us via our Contact Form.
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Anti-Embolism Stockings: Also known as TEDS®. These stockings are intended for non-ambulatory patients or those confined to a bed or wheel chair. It is common in recovery rooms and post surgery for physicians to prescribe these stockings for patients to prevent coagulation (thrombosis) and stimulate blood flow. They are white and a thicker knit with an opening at the toes. Anti-embolism stockings have a universal compression throughout ranging from 8-18mmHg.

Graduated Compression Stockings: These stockings are medically therapeutic and designed for people who are mobile. They work with a graduated effect, providing 100% compression at the most distal point, being the ankle and decreasing up the leg. The compression is measured in millimeters of mercury (mmHg). Graduated compression stockings are manufactured in compression ranges: 12-20mmHg, 20-30mmHg, 30-40mmHg, 40-50mmHg, and 50+mmHg.

Graduated compression stockings coincide with specific medical indications. Stockings below 20mmHg are available over-the-counter (OTC) and compression levels above 20mmHg require a medical prescription.

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In the stockings, the greatest compression begins at the ankle and decreases up the leg. For arm sleeves, the greatest compression begins at the wrist and decreases up the arm.
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Yes- Medicare does Lymphedema compression supplies and knee-high stockings if you have an open wound. The Lymphedema Treatment Act recently passed and created a compression benefit category so that Medicare can pay for Lymphedema compression garments. To learn more, go to <a href="/Juzo-Blog/Article/Lymphedema-Patient-Pathways">Medicare patient pathway</a>.&nbsp;
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Most of our medical grade compression garments, both ready to wear and custom, are produced in the United States at our Cuyahoga Falls, OH production facility. A small number of our custom garments are made at our German production facility.

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Depends on the dealer dispensing the garment. A prescription may not be required by law, but most dealers will want one before they will dispense.
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You can contact a local Lymphedema support group for possible donation options.
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While a few of our products are geared for either men or women, most of our products are unisex.
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You can find size charts on the product details page for most of our products.
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Material & Packaging Questions

Silver is one of the most thermally conductive elements in the environment. Heat between the skin and the garment is dissipated into the environment via the silver fibers. This promotes a more pleasant wearing experience. Soft, Dynamic, Expert and Strong all come with a silver option.
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No, because all of our products are latex free, there is no shelf life. Therefore, extra product can be purchased and stored in their packages, to be used in six months, or longer, when the current products being worn are ready for replacement.
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All of our products are latex-free. We use high quality synthetic elastomers such as Elastin-Lycra and Polyamid-FiberSoft.
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Most Juzo® stockings feature high quality Lycra® covered with specially selected textile fibers. These advanced knitting techniques and superior raw materials enable Juzo® to provide garments that offer optimal wearing comfort, air permeability, and largely resistance to sun, ointments, lotions and perspiration. According to tests at the institute Hohenstein our Juzo Expert and Juzo Strong seamed custom compression garments are certified for an uv protection of 80+.
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All of Juzo compression garments are Latex Free but we do not use Nylon fibers. Juzo uses a multitude of fibers from LYCA® , X-STATIC Silver to Natural Cotton to produce garments that make your day better. Most of Juzo's compression garments use an exclusive FiberSoft® manufacturing process which involves micro-spinning every compression fiber with soft, protective threads to provide a comfortable, breathable, durable garment.
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FF stands for Full Foot, which indicates that it is a closed toe garment.
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All of our products are latex free, including our Compression Wraps.

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Yes, we offer a maternity pantyhose in our Soft line and it is available in 20-30 (2081) & 30-40 (2082) mmHg.
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Julius Zorn, Inc. • 3690 Zorn Drive • Cuyahoga Falls, OH 44223 • Call: 1-888-255-1300
Juzo Canada, Ltd. • 1100 Burloak Drive, Ste. 300 • Burlington, ON L7L 6B2 • Call: 1-888-255-1300

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